Hilton Worldwide’s digital check-in service lets Hilton HHonors members use their smartphone to check-in/out and choose their preferred room. It is now live in more than 4,100 hotels.
The service allows guests staying at a Hilton property to check-in and then select their exact room from a digital floor plan of the hotel.
Guests can also customise their stay by “purchasing upgrades and making special requests for items to be delivered to their room, on their mobile devices, tablets and computers”.
Hilton HHonors members can select their room from 06:00 the day before a booked stay by signing into their account on their mobile device, tablet or computer. Photos of rooms are available to aid selection.
By the end of 2016, this technology will be available across the majority of rooms worldwide.
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